Product Return Request Form

For Delivery Before Christmas, We Recommend Selecting Express Delivery at Checkout

If for any reason you are not satisfied with any of the products that you have purchased from Aquatix-2u Ltd or you have simply changed your mind, you may return them to us within 60 days of receipt for a full refund*, providing that the products are returned unused, in their original condition and in their original packaging.

Aquatix-2u Ltd cannot accept any responsibility for any goods lost in transit. We recommend using a recorded/tracked delivery service for greater security. Please note we are unable to refund or exchange any fish food or treatments if the packing seals on the product have been broken.

(* Standard UK outgoing shipping charges will be refunded if the item is returned within 14 days of receipt).

To return an item, submit your request below:

Surname

Postcode

Your email

Phone Number

Product Name

Quantity to Return

Invoice Number

Reason for Return

Express Shipping to UK and Europe

Free on UK Mainland orders over £50

Satisfied or Refunded

Shop with confidence and return any unused items within 60 days

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