Product Return Request Form

If for any reason you are not satisfied with any of the products that you have purchased from Aquatix-2u Ltd or you have simply changed your mind, you may return them to us within 60 days of receipt for a full refund*, providing that the products are returned unused, in their original condition and in their original packaging.

Aquatix-2u Ltd cannot accept any responsibility for any goods lost in transit. We recommend using a recorded/tracked delivery service for greater security. Please note we are unable to refund or exchange any fish food or treatments if the packing seals on the product have been broken.

(* Standard UK outgoing shipping charges will be refunded if the item is returned within 14 days of receipt).

To return an item, submit your request below: